You can always return the product and change the size and model.
Contact customer service
The customer has the right to return items within 14 days without giving any reason.
Returns & Exchanges
European Union (EU)
If your order was delivered within the European Union, you can easily request a return or exchange through our self-service returns portal:
https://returns.itsrever.com/boteghes-lagazoi
Simply enter your order details and follow the on-screen instructions to complete your request.
Non-EU Countries (including the UK and Switzerland)
If your order was delivered outside the European Union, please contact our Customer Service team before returning any item. We will assist you in arranging your return and provide all the necessary instructions.
Customer Service
Email: online@lagazoi.it
Phone: +39 0471 849554
Business Hours
Monday – Friday
8:00 AM – 12:00 PM
2:00 PM – 6:00 PM (CET)
For more information, visit the returns page.








Climate neutral, PFC free and light weight are the hallmarks of the Guide backpack with no-fuss handling. Hard-wearing materials, high-quality workmanship, further improved ice axe and helmet attachment systems, and a stowable rope strap make this backpack a trusty companion for moving through challenging alpine terrain. The new lid design provides fast access to the main compartment. And there is a detachable mesh helmet holder integrated into the lid, which can also be repositioned onto the front of the pack.
FEATURES
- Lightweight
- Load adjustment straps
- Adjustable sternum belt
- adjustable sternum strap with signal whistle
- ergonomically padded shoulder straps
- 2 pockets for softflasks
- Helmet Mount
- Goggle holder on shoulder strap
- Zipped front compartment
- Key clip
- Ice Axe Attachment
- SOS label
- Compatible with 2.0 liter drinking system/bag
- Cell phone pocket on the side
- Elasticated inner compartment for storing wet/sweaty clothing, water reservoir, etc.
- Removable waist belt
- PFAS free
- Carbon neutral product
Sign up to receive product information, exclusive offers, blog articles, events and more