You can always return the product and change the size and model.
Contact customer service
The customer has the right to return items within 14 days without giving any reason.
Returns & Exchanges
European Union (EU)
If your order was delivered within the European Union, you can easily request a return or exchange through our self-service returns portal:
https://returns.itsrever.com/boteghes-lagazoi
Simply enter your order details and follow the on-screen instructions to complete your request.
Non-EU Countries (including the UK and Switzerland)
If your order was delivered outside the European Union, please contact our Customer Service team before returning any item. We will assist you in arranging your return and provide all the necessary instructions.
Customer Service
Email: online@lagazoi.it
Phone: +39 0471 849554
Business Hours
Monday – Friday
8:00 AM – 12:00 PM
2:00 PM – 6:00 PM (CET)
For more information, visit the returns page.
The Modular Gear Strap is compatible with the following freeride backpacks:
- Freerider 28 SL
- Freerider 30
- Freerider Pro 32+ SL
- Freerider Pro 34+
- Freerider Lite 18 SL
- Freerider Lite 20
