You can always return the product and change the size and model.
Contact customer service
The customer has the right to return items within 14 days without giving any reason.
Returns & Exchanges
European Union (EU)
If your order was delivered within the European Union, you can easily request a return or exchange through our self-service returns portal:
https://returns.itsrever.com/boteghes-lagazoi
Simply enter your order details and follow the on-screen instructions to complete your request.
Non-EU Countries (including the UK and Switzerland)
If your order was delivered outside the European Union, please contact our Customer Service team before returning any item. We will assist you in arranging your return and provide all the necessary instructions.
Customer Service
Email: online@lagazoi.it
Phone: +39 0471 849554
Business Hours
Monday – Friday
8:00 AM – 12:00 PM
2:00 PM – 6:00 PM (CET)
For more information, visit the returns page.






When you touch the jacket, it feels like cashmere. The high-quality loden is neither coarse nor scratchy, but rather impresses with its remarkable softness. Be mindful when wearing dark clothing, as loden can shed slightly. Thanks to its down filling of 150–170 g, the jacket provides exceptional warmth.
FEATURES
- Exceptionally soft and pleasant to the touch
- Lined with high-quality, certified down
- Straight fit with a slightly cropped cut
- Detachable hood with internal knitted cuff
- Two concealed pockets
- Two-way zip
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